WEB SITE
PRIVACY POLICY
Cinelume Post-Production Inc. is committed to protecting the privacy and confidentiality of the personal information you provide or that we collect when you visit our website or interact with us. We pledge to respect the confidentiality of the personal information we collect or process.
The Policy is designed to comply with applicable laws regarding the protection of personal information.
COLLECTION OF PERSONAL INFORMATION
We collect the following information:
- Name
- Email address
The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use cookies and/or logs as described in the following section to gather information about you.
GATHERING PERSONAL INFORMATION
When you visit our website, we may collect and use the following categories of personal information:
- Identification: your first name and surname on forms.
- Contact details: your email address.
- Interactions: when you communicate with us by email, by submitting a comment, making an appointment, we record your interaction.
- Use of our site: when you navigate our website, we may collect certain personal information from your browser’s cookies, which may include your IP address, correspondence language, the date and time of your visits, and the pages viewed.
FORMS AND INTERACTIVITY
Your personal information is collected through digital forms, namely:
- Contact form
USE OF PERSONAL INFORMATION
The personal information we collect is only used for the purposes indicated at the time of collection, either when you browse or disclose your information on our website. We primarily use your personal information to:
- Communicate with you and keep you informed, such as updating our internal records, sending you appointment confirmations, responding to a question, comment, or request for information, etc.;
- Personalize or enhance your experience on our website;
- Improve our products and services;
- Any other use permitted or required by applicable laws.
You may withdraw your consent at any time, in whole or in part.
PRINCIPLE OF TRANSPARENCY
The implementation of the principle of transparency is essential for the protection of your privacy. Cinelume Post-Production Inc. is committed to informing you before the collection of your personal information how your information will be used and circulated to allow you to exercise control over it.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as permitted or required by law.
COMMUNICATION
Cinelume Post-Production Inc. is committed to not disclosing personal information for purposes other than those for which it was collected, unless you consent or as permitted or required by law.
Cinelume Post-Production Inc. sometimes engages third parties to process personal information for the aforementioned purposes. To ensure a quality and efficient service for our clients, some third parties may be located outside of Québec. In such cases, a contractual agreement containing appropriate provisions regarding the protection of personal information is concluded between Cinelume Post-Production Inc. and the provider, the information shared is limited to the strict minimum, additional security measures are provided, and a Privacy Impact Assessment (PIA) is produced as needed.
SECURITY
Cinelume Post-Production Inc. is committed to ensuring the confidentiality and protection of the personal information it holds.
To prevent unauthorized access or disclosure, we apply reasonable physical, organizational, contractual, and technological security measures based on industry best practices to safeguard and secure the information collected online.
Furthermore, all employees, consultants, and service providers who handle your personal information, where applicable, must also respect these security measures.
However, there is always a risk involved when using the Internet to transmit personal information.
DISCLAIMER
Cinelume Post-Production Inc. is not responsible for the accuracy of the information you provide on our website. Subject to applicable laws, you can consult the personal information held by us and request that appropriate corrections be made.
Our site may contain links to other sites of interest. However, once you use these links to leave our site, please note that we have no control over these other sites. Therefore, we cannot be held responsible for the protection and confidentiality of any information that you may provide while visiting such sites, which are not governed by this privacy statement. You should always exercise caution and read the privacy statement applicable to the sites in question.
RIGHT OF ACCESS, OPPOSITION, AND WITHDRAWAL
We are committed to offering you a right of opposition and withdrawal regarding your personal information. The right of opposition is defined as the option offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection. The right of withdrawal is defined as the option offered to Internet users to request that their personal information no longer, for example, appear on a mailing list. We also commit to recognizing a right of access and rectification for concerned individuals wishing to consult, modify, or delete the information concerning them.
To exercise these rights, you can contact us:
By mail: 1818 Sherbrooke St W, Montreal, QC H3H 1E4
By email: infopriv@cinelume.com
QUESTIONS
For any questions related to this Policy or your personal information, please contact our designated data protection officer at the following address: infopriv@cinelume.com
COMPLAINTS
You may also lodge a complaint regarding the processing of your personal information by Cinelume Post-Production Inc. Any access request must be in writing, made by a person justifying their identity, and will be responded to within thirty (30) days following its receipt by Cinelume Post-Production Inc. If we are unable to respond within this timeframe, we will notify you.
You may use the forms available on the Information Access Commission’s website to submit your request or complaint.
EFFECTIVE DATE AND UPDATES
This policy is effective as of January 1, 2024. Cinelume Post-Production Inc. reserves the right to modify this Policy at any time and to communicate updates on its website. Privacy protection legislation is constantly evolving, and therefore this Policy may be modified by Cinelume Post-Production Inc. at its sole discretion and without prior notice or liability to any concerned person or any other person. The collection, use, and disclosure of a Concerned Person’s Personal Information by Cinelume Post-Production Inc. will be governed by the version of the Policy then in effect.
